Contact Us

 

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1055 Monterey St
San Luis Obispo, CA, 93408
United States

805-781-5959

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To Register For The Below Upcoming Courses, Please Visit NeoGov Learn!

Apr
24
8:30 AM08:30

Breakthrough Presentations

  • New Government Center - 1st Floor, Room 161/162 (map)
  • Google Calendar ICS

Win Hearts and Minds

To win the hearts and minds of any audience, master the three V’s of presentation. Introduction The three V’s of presentation — Why visual, vocal, and verbal skills are essential, but not equally important.

1. Visual skills — Looking good—the most important of the delivery skills. • Eye contact — Learn the simple secret of instant credibility. • Facial expression — Why you must smile more than you do. • Gestures — What to do and what not to do with your hands. • Appearance — The three rules of dress that promote credibility. • Movement — Learn the one essential move that telegraphs confidence. • Posture and staging — How and where to stand—there is only one place.

2. Vocal skills — Sounding good—the three dimensions of your voice. • Dimension 1. Volume — Your most important vocal quality—and most people abuse it. • Dimension 2. Rate and pausing — People who tell you to slow down are wrong. • Dimension 3. Pitch — How to get the “music” into your voice. • Diction, ums and uhs — Speak clearly. And rid yourself of these once and for all.

3. Verbal skills — Making sense. Follow the IMPACT process and format: • Introduction — Provide instant interest and context for your message. • Main point — Frame your message in two sentences: (1) a big idea and (2) a call to action. • Points — Support your main point with support points—an agenda, credenda, or procedure. • Analysis — Support, expand, and explain your points with details. • Conclusion — Repeat your big idea and expand upon your call to action at the end. • Tag line — After a Q&A session, come back with power. • Designing visuals — Design effective slides.


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Apr
25
9:00 AM09:00

Excel II

This intermediate spreadsheet course includes viewing options, hiding and displaying data, linking and consolidating workbooks, advanced charting techniques, advanced formatting, basic list management (sorting and filtering), creating cell comments and protecting cells from changes, and creating and managing templates.

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Apr
30
9:00 AM09:00

DISC Training

  • New Government Center - 1st Floor, Room 161/162 (map)
  • Google Calendar ICS

Would you like to improve your performance and career success through an assessment of your behavioral style? This assessment is a powerful self-improvement tool designed to help you improve your performance, career success, enhance communication and better understand others. Take the D.I.S.C. Assessment and then come to the training to get tips about your D.I.S.C. profile to improve your work productivity, teamwork, and communication.

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May
6
8:00 AM08:00

Defensive Driving

How to drive defensively. How to adjust to driving circumstances and how to anticipate other drivers' actions. Students learn such techniques as covering your brakes, following distance, delayed accelerations, safe passing, proper scanning techniques, and many more skills. After completing this course your certificate is good for a 4 year period.

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May
6
1:00 PM13:00

Defensive Driving

How to drive defensively. How to adjust to driving circumstances and how to anticipate other drivers' actions. Students learn such techniques as covering your brakes, following distance, delayed accelerations, safe passing, proper scanning techniques, and many more skills. After completing this course your certificate is good for a 4 year period.

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May
7
8:00 AM08:00

Defensive Driving

How to drive defensively. How to adjust to driving circumstances and how to anticipate other drivers' actions. Students learn such techniques as covering your brakes, following distance, delayed accelerations, safe passing, proper scanning techniques, and many more skills. After completing this course your certificate is good for a 4 year period.

View Event →
May
7
1:00 PM13:00

Defensive Driving

How to drive defensively. How to adjust to driving circumstances and how to anticipate other drivers' actions. Students learn such techniques as covering your brakes, following distance, delayed accelerations, safe passing, proper scanning techniques, and many more skills. After completing this course your certificate is good for a 4 year period.

View Event →
May
21
9:30 AM09:30

Art of Listening & Giving Feedback

Communication is a vital part of your daily life. It’s a learned skill that requires give and take. Listening can be confused with hearing. And constructive criticism is often mistaken for judgment. Learn the art of effectively listening to others, providing feedback and communicating better.

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May
23
8:30 AM08:30

Basic Supervisory Training

  • New Government Center, 1st Floor - Room 161/162 (map)
  • Google Calendar ICS

This course has been designed to present an overview of your responsibilities as a Supervisor and to assist you in identifying and utilizing the resources available to allow you to be successful in your role.

Definition of Supervisor: Supervises and evaluates the performance of assigned staff; interviews and selects employees and recommends appointments, transfers, reassignments, terminations and disciplinary actions; assigns employee duties and reviews work to ensure accuracy, completeness and compliance with established, standards, requirements and procedures.

Course Objectives:

• Identify the County's expectations of a supervisor

• How to develop and utilize performance standards

• Identify the effect of MOUs on supervisory positions

• Awareness of Management Rights and Employee Rights

• The importance of effective delegation

• How to keep minor employee performance problems from becoming serious problems

• How to interact with staff in an efficient and effective manner

• Identify techniques for effective communications

• How to evaluate Probationary and Permanent employees

• The importance of documenting employee performance

• How to use the progressive discipline process when appropriate

 

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Jun
3
10:00 AM10:00

Supervisor's Role in the Work Comp Process

  • New Government Center - 3rd Floor, RM D-361 (map)
  • Google Calendar ICS

Find out what to do when your employee is injured, or becomes ill at work. This is an interactive training; please bring questions.

Topics Include:

- The paperwork that needs to be completed by the injured employee and the supervisor.

- Where to send an employee for treatment.

- Follow up with Intercare Holdings Insurance Services, Inc.

- Accommodating an employee with work restrictions

- Bloodborne Pathogen Post-Exposure Protocol

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Aug
7
11:00 AM11:00

Supervisor's Role in the Work Comp Process

  • New Government Center - 3rd Floor, RM D-361 (map)
  • Google Calendar ICS

Find out what to do when your employee is injured, or becomes ill at work. This is an interactive training; please bring questions.

Topics Include:

- The paperwork that needs to be completed by the injured employee and the supervisor.

- Where to send an employee for treatment.

- Follow up with Intercare Holdings Insurance Services, Inc.

- Accommodating an employee with work restrictions

- Bloodborne Pathogen Post-Exposure Protocol

View Event →
Oct
8
10:00 AM10:00

Supervisor's Role in the Work Comp Process

  • New Government Center - 3rd Floor, RM D-361 (map)
  • Google Calendar ICS

Find out what to do when your employee is injured, or becomes ill at work. This is an interactive training; please bring questions.

Topics Include:

- The paperwork that needs to be completed by the injured employee and the supervisor.

- Where to send an employee for treatment.

- Follow up with Intercare Holdings Insurance Services, Inc.

- Accommodating an employee with work restrictions

- Bloodborne Pathogen Post-Exposure Protocol

View Event →
Dec
5
11:00 AM11:00

Supervisor's Role in the Work Comp Process

  • New Government Center - 3rd Floor, RM D-361 (map)
  • Google Calendar ICS

Find out what to do when your employee is injured, or becomes ill at work. This is an interactive training; please bring questions.

Topics Include:

- The paperwork that needs to be completed by the injured employee and the supervisor.

- Where to send an employee for treatment.

- Follow up with Intercare Holdings Insurance Services, Inc.

- Accommodating an employee with work restrictions

- Bloodborne Pathogen Post-Exposure Protocol

View Event →

Apr
19
8:30 AM08:30

Constructive Conflict

  • New Government Center - 1st Floor - Room 161/162 (map)
  • Google Calendar ICS

Come learn how to engage in constructive conflict in a training with the Centre of Organization Effectiveness. Understand sources of conflict that most often occur in the workplace. Discover advantages and disadvantages of the five conflict modes. Learn how to map out a conflict and plan for the conversation. Practice conflict resolutions strategies.


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Apr
12
10:00 AM10:00

Preventing Workplace Harassment, Discrimination, and Retaliation (AB 1825)

  • New Government Center - BOS Chambers (map)
  • Google Calendar ICS

State Assembly Bill 1825 was implemented in December 2005 and mandates that all who serve as a lead, supervisor, or have power or influence over other employees (even if he/she does not officially supervise) are required to take a state-approved Sexual Harassment Prevention Training every two years, initiated within 6 months of promotion or hiring into a lead or higher position.

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Apr
9
11:00 AM11:00

Supervisor's Role in the Work Comp Process

  • New Government Center - 3rd Floor, RM D-361 (map)
  • Google Calendar ICS

Find out what to do when your employee is injured, or becomes ill at work. This is an interactive training; please bring questions.

Topics Include:

- The paperwork that needs to be completed by the injured employee and the supervisor.

- Where to send an employee for treatment.

- Follow up with Intercare Holdings Insurance Services, Inc.

- Accommodating an employee with work restrictions

- Bloodborne Pathogen Post-Exposure Protocol

 

View Event →
Apr
9
9:00 AM09:00

Excel Power Pivot

We are now living in the age of big data. Data is being collected all the time and for increasingly detailed transactions. This can lead to an overwhelming amount of data, which brings about a need for people who can analyze large amounts of data quickly. Fortunately, Excel provides Power Pivot to help you organize, manipulate, and report on your data in the best way possible. Since a tool is only as good as the person using it, it is important to gain a solid understanding of Power Pivot to maximize your effectiveness when analyzing data. Along with this, the need to analyze that data and gain actionable insight is greater than ever. Being able to harness the power of advanced PivotTable features and create PivotCharts will help you to gain a competitive edge. You will not only be able to summarize data for you to analyze, but also organize the data in a way that can be meaningfully presented to others. This leads to data-driven business decisions that have a better chance for success for everyone involved. Upon successful completion of this course, you will be able to use Power Pivot along with Excel's PivotTables and Pivot Charts to analyze data from a variety of sources. You will: - Get started with Power Pivot. - Visualize Power Pivot data. - Work with advanced functionality in Power Pivot. - Prepare data for PivotTable reporting and create PivotTables from various data sources. -Analyze Data Using PivotTables. - Work with PivotCharts.

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Apr
2
9:30 AM09:30

Bullying: A Guide for Parents

Keeping our children safe is one of the most important jobs we have as parents. And it’s a job that’s harder than ever with the prevalence of bullying, whether it’s verbal, physical or social. According to the National Center for Education and Bureau of Justice Statistics, about 21% of students ages 12 to 18 experienced bullying between 2014 and 2015. Learn about the different types of bullying, including cyberbullying, ways to protect your children and how to recognize the warning signs.

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Mar
28
9:00 AM09:00

DISC Training

  • New Government Center - 1st Floor - Room 161/162 (map)
  • Google Calendar ICS

Would you like to improve your performance and career success through an assessment of your behavioral style? This assessment is a powerful self-improvement tool designed to help you improve your performance, career success, enhance communication and better understand others. Take the D.I.S.C. Assessment and then come to the training to get tips about your D.I.S.C. profile to improve your work productivity, teamwork, and communication.

View Event →
Mar
20
10:00 AM10:00

Requests for Proposals

  • New Government Center-RM 161/162 (map)
  • Google Calendar ICS

In this course, you will learn in depth the steps and knowledge to completing an Request for Proposal (RFP) that gets you want you want. Topics include creating a clear scope of work, developing the correct criteria for evaluation, steps to select the right vendor, and avoiding a protest. This class is intended for any County employee completing Request for Proposals.

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Mar
14
8:30 AM08:30

Basic Supervisory Training

  • New Government Center, 1st Floor - Room 161/162 (map)
  • Google Calendar ICS

This course has been designed to present an overview of your responsibilities as a Supervisor and to assist you in identifying and utilizing the resources available to allow you to be successful in your role.

Definition of Supervisor: Supervises and evaluates the performance of assigned staff; interviews and selects employees and recommends appointments, transfers, reassignments, terminations and disciplinary actions; assigns employee duties and reviews work to ensure accuracy, completeness and compliance with established, standards, requirements and procedures.

Course Objectives:

• Identify the County's expectations of a supervisor

• How to develop and utilize performance standards

• Identify the effect of MOUs on supervisory positions

• Awareness of Management Rights and Employee Rights

• The importance of effective delegation

• How to keep minor employee performance problems from becoming serious problems

• How to interact with staff in an efficient and effective manner

• Identify techniques for effective communications

• How to evaluate Probationary and Permanent employees

• The importance of documenting employee performance

• How to use the progressive discipline process when appropriate

 

View Event →
Mar
8
10:00 AM10:00

AB 1234 - Local Ethics Training

California Assembly Bill 1234 requires that if a local agency provides any type of compensation, salary, or stipend to, or reimburses the expenses of a member of its 'legislative body', that local agency's officials must receive training in ethics. As an alternative to the "live" training on 3/3/17, the County encourages you to obtain on-line training via the FPPC's website. Copy and paste the following address into your browser, i.e., Explorer, Firefox, etc: http://localethics.fppc.ca.gov/login.aspx Please allow a full TWO HOURS to complete this on-line program.

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Mar
7
9:00 AM09:00

PowerPoint II

You should be comfortable using a personal computer and Microsoft Windows. You will also need to know the basics of using Microsoft PowerPoint. You will get the most out of this course if your goal is to become proficient using PowerPoint to create enhanced presentations.

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Mar
5
9:30 AM09:30

Eating Right for Life

Doughnuts for breakfast, candy bar for lunch? Eating on the run? Does this sound familiar? Participants in this seminar learn the benefits of nutrition, including the importance of making informed food choices to develop and maintain sound eating habits.

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Mar
5
9:00 AM09:00

Word II

This course includes creating section breaks, multiple columns, using and creating Styles, outlines, headers and footers, creating and formatting tables, watermarks and graphics, creating templates, and envelopes and labels, tracking document changes and comparing revisions. It is strongly encouraged that Word I is taken prior to this course!

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Feb
14
9:00 AM09:00

Excel III

This course teaches advanced formulas and functions, lookups and data tables, list management and data validation, creating and formatting PivotTables, exporting and importing, analytical options, and macros. PRE-REQUISITE: Please complete Excel 2013 - II before signing up for this course. Excel 2013 courses are designed to build on the previous course knowledge set and are meant to be taken in order. If you are unsure if you have completed Excel 2013 - II please take the Skills Assessment to help determine which course is best for you. http://www.slocoldc.org/s/Excel-III-SkillsAssessment.pdf

View Event →
Feb
14
8:30 AM08:30

Basic Supervisory Training

  • New Government Center - 1st Floor, Room 161/162 (map)
  • Google Calendar ICS

This course has been designed to present an overview of your responsibilities as a Supervisor and to assist you in identifying and utilizing the resources available to allow you to be successful in your role.

Definition of Supervisor: Supervises and evaluates the performance of assigned staff; interviews and selects employees and recommends appointments, transfers, reassignments, terminations and disciplinary actions; assigns employee duties and reviews work to ensure accuracy, completeness and compliance with established, standards, requirements and procedures.

Course Objectives:

• Identify the County's expectations of a supervisor

• How to develop and utilize performance standards

• Identify the effect of MOUs on supervisory positions

• Awareness of Management Rights and Employee Rights

• The importance of effective delegation

• How to keep minor employee performance problems from becoming serious problems

• How to interact with staff in an efficient and effective manner

• Identify techniques for effective communications

• How to evaluate Probationary and Permanent employees

• The importance of documenting employee performance

• How to use the progressive discipline process when appropriate

View Event →
Feb
7
10:00 AM10:00

Supervisor's Role in the Work Comp Process

  • New Government Center - 3rd Floor, RM D-361 (map)
  • Google Calendar ICS

Find out what to do when your employee is injured, or becomes ill at work. This is an interactive training; please bring questions.

Topics Include:

- The paperwork that needs to be completed by the injured employee and the supervisor.

- Where to send an employee for treatment.

- Follow up with Intercare Holdings Insurance Services, Inc.

- Accommodating an employee with work restrictions

- Bloodborne Pathogen Post-Exposure Protocol

View Event →